Automated Accounts Receivable

Clean Your Ledger and Slash Your DSO Automatically

Automated Accounts Receivable Title: The Ledger That Balances Itself.Description: Elva doesn't just chase money; it audits your entire financial backbone. From auto-posting payments via ERA to identifying "Ghost Credits" that shouldn't be refunded, Elva ensures that every dollar in your ledger represents real, collectible revenue, reducing your Days Sales Outstanding (DSO) to industry-leading lows.

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15 Daysreduced DSO

100%ledger accuracy

ERA Auto-Posting

Reads Electronic Remittance Advice (ERA) files and posts payments to individual line items, splitting "Ins Pay" vs. "Patient Pay" instantly.

Aging Claims Assassin

Prioritizes the "90+ Day" bucket, automatically pinging payers for status on high-value claims before they hit the timely filing limit.

Credit Balance Auditor

Scans patient accounts with negative balances to distinguish "True Refunds" from accounting errors (like PPO adjustments).

Smart Patient Billing

Sends automated "Text-to-Pay" links to patients the moment their insurance settles, increasing collection rates by 70%.

THE "OLD WAY" VS. ELVA

"Post & Pray" vs. Forensic Accounting

The Old Way (Manual Entry): You print a 50-page EOB. You manually type payments into the ledger. You miss a downgrade code, so the ledger shows the patient owes $0 when they actually owe $200. You lose that revenue forever. The Elva Way (Digital Reconciliation): Elva reads the digital ERA code-by-code. It sees the downgrade, adjusts the fee schedule, and automatically moves the $200 balance to the "Patient" column, sending them a bill immediately.

ELVA CHAT INTEGRATION

Don't run a report. Just ask.

Your Office Manager can ask Elva to find the money hiding in your reports. Manager: “Show me all patients with a credit balance over $100." @Elva: "I found 12 patients with total credits of $4,500. Analysis shows 8 of these are 'False Credits' caused by duplicate insurance adjustments. Shall I correct the ledger?"

Is That a Credit or a Mistake?

Refunds are painful. Accidental refunds are tragic. Elva audits every "Credit Balance" before you write the check, ensuring you never refund a patient for a PPO write-off error.

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The Financial Autopilot

Elva ensures your bank account matches your production, automating the tedious backend of dental billing.

Automation

ERA Autopsy & Posting

Elva downloads ERAs from the clearinghouse daily. It matches payments to specific procedures (not just the total claim), updating the ledger line-by-line so your "Production by Provider" reports are accurate.

Intelligence

Credit Ledger Cleanup

Elva runs a monthly "Negative Balance Report." It auto-analyzes each credit to see if it's a true overpayment or a ledger error, giving you a clean list of actual refunds to process.

Communication

Text-to-Pay Billing

Paper statements have a 20% open rate. Text messages have 98%. Elva sends a secure payment link the moment the balance is patient-ready. Statistics show a 70% payment rate via text .

Logic

Secondary Claim Automation

Once the Primary payment is posted, Elva instantly generates and queues the Secondary Claim, attaching the Primary EOB automatically. No more "waiting for the paper EOB" to scan and send.

The "Ledger Logic" Protection Layer

AR isn't just about calling patients; it's about math. Elva handles the complex accounting scenarios that human staff often miscalculate.

The "Double Credit" Trap

The Risk: Patient has Primary and Secondary. You post both payments, and the ledger shows a huge credit. You refund the patient. Later, the Secondary asks for money back because they overpaid.

Elva's Solution: Elva applies the "Lowest PPO Fee" rule. It calculates the exact allowable write-off so you don't double-credit the account. It holds the balance until both EOBs are finalized.

The "Downgrade" Drift

The Risk: Insurance pays the Amalgam rate for a Composite. Your staff posts the check but forgets to adjust the "Patient Portion." The patient thinks they are paid in full.

Elva's Solution: When posting the ERA, Elva detects the LEAT Code. It automatically increases the patient's balance by the difference, generating a statement that explains: "Insurance downgraded your filling. Balance due: $45."

Incomplete Treatment (D3221)

The Risk: You bill D3221 (Pulpal Debridement). Later, you finish the Root Canal (D3330). The payer deducts the D3221 payment from the D3330 check. Your ledger looks like the insurance underpaid.

Elva's Solution: Elva links the two claims. It recognizes the "Deduction Logic" and posts the payment correctly, marking the D3330 as "Paid in Full" despite the lower check amount.

The "False Refund" Audit

The Risk: A breakdown in manual posting creates a "Ghost Credit" (e.g., entering a payment twice). You write a refund check to the patient, losing money you actually earned.

Elva's Solution: Before any refund is approved, Elva audits the History of Adjustments. If it finds a duplicate entry or math error, it flags it: "Do not refund. Ledger error detected."

The "90-Day" Cliff

The Risk: A $2,000 implant claim sits in "Pending" for 95 days. The timely filing window closes. You are forced to write off the entire balance.

Elva's Solution: Elva moves any claim over 60 days to a "Critical Watchlist." It auto-generates a status inquiry to the payer, creating a paper trail that proves you attempted to collect, extending your filing rights.

The "Partial Payment" Plan

The Risk: A patient sends $50 a month on a $1,000 bill. Staff forgets to bill them next month.

Elva's Solution: Elva manages Payment Plans. It tracks the agreed schedule and auto-charges the card on file. If a payment fails, it sends a polite "soft" reminder text before escalating to a collection letter .

TAKE THE NEXT STEP

Zero Out Your 90+ Day Bucket

Stop writing off "uncollectible" revenue. Let Elva clean your ledger, post your payments, and recover the money you've already earned.

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