Elva captures mailed checks and EOBs by photo and extracts the data — flagging discrepancies before the window closes
Photograph a mailed check or EOB with the Elva app on an iPad or phone.
Elva identifies the document and pulls out the data — payer, amounts, adjustments, the full remittance.
The extracted data is surfaced for a quick staff confirmation — designed for accuracy, with a human check as the safeguard.
The moment it's confirmed, Elva flags discrepancies — underpayments and incorrect amounts — while there's still time to appeal.
Roughly 10–15% of payers still run on paper: claims that must be printed and mailed, and checks and EOBs that arrive in the envelope and have to be read, interpreted, and keyed in by hand. That manual review is slow — and slow is expensive, because appeal windows are short and an underpayment caught too late is revenue lost for good.
Document Center captures what arrives on paper — checks, EOBs, and payer mail — and turns it into the same structured data Elva already works with everywhere else.
See how Elva turns a mailed check or EOB into flagged, actionable data — the same day it arrives.
For payers that require paper, Elva also prepares a complete, ready-to-submit claim package — your team prints and mails, or submits electronically where supported.
Paper hasn't disappeared from dental billing — it's just a shrinking share of a still-large volume. Dental plans reached only 30% full electronic adoption for claim payments in 2024, the largest single-year increase of any dental administrative task that year, but still meaning most claim payments involve some form of paper or manual handling.
Source: CAQH Index 2024 Report, "From Transactions to Trust." Accessed Aug 17, 2026.
A check arrives in the mail and sits in a stack for a week before anyone has time to open and key it in — by the time the underpayment is found, the appeal window has narrowed or closed.
Captures the check the moment it's photographed, extracts the remittance data immediately, and flags a discrepancy the same day it arrives — not the week after.
Some payers still require paper claims and paper EOBs no matter how the rest of the practice operates — forcing a manual process for a shrinking but real share of the business.
Prepares a complete, ready-to-submit claim package for these payers automatically, so a paper-only requirement doesn't mean a fully manual process.
A check that sits unopened isn't lost revenue yet — but the longer it sits, the closer it gets. The Revenue Recovery Calculator estimates what unprocessed paper is costing your practice.
A mailed check isn't a separate process from the rest of the revenue cycle — once captured, it's reconciled against the same outstanding balance tracked everywhere else, and a discrepancy is caught the same way a denial is. Ask RCM Brain which payments are still sitting unprocessed, whether they arrived on paper or electronically.
EOBs specifically lag even further behind. Dental plan adoption of fully electronic remittance advice — the EOB itself — reached just 39% in 2024, meaning most EOBs still arrive by mail, fax, or a payer portal rather than as clean, structured data.
Source: CAQH Index 2024 Report, "From Transactions to Trust." Accessed Aug 17, 2026.
Elva runs alongside Dentrix, Dentrix Ascend, and Open Dental. Where your PMS allows it, Elva posts the discrepancy directly; where it doesn't, the data is surfaced to the patient ledger for fast manual entry.
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Roughly 10–15% of payers still run on paper — claims that must be printed and mailed, and checks or EOBs that arrive in the envelope rather than electronically.
No. The extracted data is surfaced for a quick staff confirmation before anything is finalized — a human check is always the safeguard.
Elva prepares a complete, ready-to-submit claim package — your team prints and mails it, or submits electronically where the payer supports it.
Elva works alongside Dentrix, Dentrix Ascend, and Open Dental. Where your PMS allows it, Elva posts the discrepancy directly; where it doesn't, the data is surfaced to the patient ledger for fast manual entry.
The moment a captured check or EOB is confirmed, Elva flags discrepancies — underpayments and incorrect amounts — while there's still time to appeal, instead of surfacing the problem after the appeal window has closed.
Dental plan adoption of fully electronic remittance advice reached just 39% in 2024, per CAQH — meaning most EOBs still arrive as paper or portal documents rather than structured data, which is exactly the gap Document Center closes.
See Elva turn a mailed check into flagged, actionable data.
