ELVA Brain
Patient Engagement

Get Instant Answers in Any Language to Reduce No-Shows

Elva's HIPAA-compliant SMS portal provides instant, accurate patient answers 24/7. Because Elva is the "intelligent brain" connected to your PMS, it already knows the patient's procedure, appointment details, and local language. It instantly answers their questions, calms procedure-related anxiety, and dramatically reduces no-shows, all with zero staff work.
65%
fewer patient no-shows
95%
routine patient questions automated
Feature Image

80%

AI-powered texting automates 80% of routine patient questions, freeing the front desk and reducing no-shows.

More Than Just Reminders.
This is a Localized Conversation.

We built Elva's "intelligent brain" to handle the entire patient conversation, from automated reminders to real-time AI-powered Q&A.

AI Automation

AI-Powered Two-Way Texting

Stop letting your staff answer the same questions all day. Elva's AI acts as your front-desk assistant, automatically reading and responding to common patient texts 24/7. It instantly handles questions like "Where do I park?", "What are your hours?", or "Can I reschedule?", freeing your team for high-value patient care.

Feature Image
Feature Image
Localization

True Multilingual Conversations

Elva's AI understands and responds in any language. A patient can text in Spanish, and Elva will reply in perfect Spanish. If the conversation needs a human, it's flagged for your staff, who see the *entire* chat history translated into their preferred language (e.g., English). All their replies are translated back, seamlessly.

Personalization

Hyper-Personalized Anxiety Reduction

A generic reminder doesn't calm a nervous patient. Elva syncs with your PMS to understand why the patient is coming in. Instead of "Your appointment is tomorrow," Elva sends, "For your upcoming root canal: Remember to take your prescribed antibiotic one hour before your visit." This procedure, specific guidance manages expectations, reduces anxiety, and ensures they arrive prepared.

Feature Image
Feature Image
Efficiency

Automated Journeys That Reduce No-Shows

Elva automates the entire outbound patient journey. From booking confirmations and pre-op instructions to post-op follow-ups and recall reminders, every message is sent at the perfect time. This combination of smart automation and personalized care ensures patients are prepared, committed, and dramatically reduces your no-show rate.

Everything Your Dental Office Needs
in One Portal

Explore the powerful tools designed to make your patient communication seamless and effective.

Unified Staff Inbox

Monitor all conversations (both AI-handled and human) and take over from the AI at any time from one simple, HIPAA-compliant inbox.

Seamless PMS/EMR Sync

Integrates directly with your existing Dental PMS (e.g., Dentrix, Eaglesoft), pulling appointment and procedure data automatically.

Customizable Templates

Create and save message templates for common queries and instructions to ensure consistency.

Mass Patient Broadcasts

Send important updates, office closures, or health announcements to specific patient groups in seconds.

HIPAA Compliant

All communications are fully encrypted and secure, meeting stringent HIPAA privacy standards.

Reporting & Dashboards

Track message delivery, patient engagement, and no-show rate improvements over time.

TAKE THE NEXT STEP

Stop Answering Texts. Let Elva Do It.

See how Elva's AI can automate your front desk and reduce your no-show rate. Get a personalized demo today.