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The AI Receptionist answers 100% of calls 24/7, capturing new patients and boosting revenue.
A Front Desk
That Speaks Every Patient's Language
Beyond AI Answering
The New Era of Intelligent Scheduling
Elva is more than an answering service; it's an intelligent, fully integrated team member that handles calls from start to finish.
Intelligent Slot Optimization & Balancing
Elva finds the best time slot, not just the next free one. It schedules based on your revenue goals, ensuring you don't book two heavy procedures back-to-back, and distributes profitable procedures evenly to make sure your doctors earn a consistent amount every single day.
Active Cancellation Prevention
When a patient calls to cancel, Elva doesn't just process the request. It is trained to use polite negotiation strategies, instantly offering rescheduling options and providing incentives to keep the patient committed to their necessary care.
AI Fills Gaps Instantly & Proactively
The moment a cancellation occurs, Elva instantly starts digging through eligible patients on your waitlist and recall list. It contacts them via call or text, and can even offer special incentives or offers to push them to fill that profitable slot immediately.
Always-On, Multilingual Expert
Elva answers 100% of your calls 24/7 in any language. It handles all initial inquiries, intelligently books based on its optimized schedule, and provides procedure-aware support, building patient trust and capturing revenue around the clock.
A Central Hub for All Communications
Elva's AI Receptionist works seamlessly with our SMS and Email platforms for a truly unified patient experience.
Intelligent Call Routing
For complex calls (e.art, "billing dispute," "dental emergency"), Elva intelligently routes the call to the right staff member or takes a detailed message.
Converts Calls to Texts
If a patient is in a place where they can't talk, Elva can offer, "Would you prefer to continue this conversation via a secure text message?"
Automated Appointment Confirmations
After Elva books a patient, it automatically sends a HIPAA-compliant SMS or Email confirmation, starting the patient journey.
HIPAA Compliant
All call recordings, transcriptions, and patient data are fully encrypted and meet stringent HIPAA standards.
Call Dashboards
Track call volume, new patients booked, and common patient questions to make better business decisions.
Real-Time Transcriptions
See live transcriptions of Elva's calls in your unified portal, and get flagged for any calls that require staff follow-up.
Title: Stop Guessing Your Schedule.
Start Optimizing Profit.
See how Elva's AI Receptionist strategically manages your bookings, prevents cancellations, and ensures a profitable schedule every day. Get a demo today.