ELVA Brain
Inbox Automation

Elva Responds to Patient Emails, Instantly, in Any Language

Stop letting patient questions clog your inbox. Elva's HIPAA-compliant AI Email Assistant reads, understands, and instantly responds to patient emails 24/7. Because Elva is the "intelligent brain" connected to your PMS, it already knows the patient's procedure and local language, providing accurate answers with zero staff work.
80%
of routine patient emails automated
24/7
instant patient email support
Feature Image

90%

The AI assistant clears inboxes 90% faster, by providing instant, automated email responses 24/7

Stop Manually Answering the Same Emails

Elva handles everything in your inbox, from the high-value conversations to repetitive questions

AI Automation

Your AI Email Assistant

Elva acts as your front-desk assistant, automatically reading and responding to common patient emails 24/7. It instantly handles questions like "Are you in-network with my insurance?", "What are your hours?", or "Can I reschedule?", freeing your team for high-value patient care.

Feature Image
Feature Image
Localization

Automatic Two-Way Translation

Elva's AI understands and responds in any language. A patient can email in Spanish, and Elva will reply in perfect Spanish. If the conversation needs a human, it's flagged for your staff, who see the entire email thread translated into their preferred language (e.g., English).

Personalization

Context-Aware, Accurate Answers

Because Elva is connected to your PMS, its answers are smart. When a patient asks, "Do I need to do anything before my visit?", Elva sees their appointment for a "root canal" and provides the specific, procedure-aware pre-op instructions, reducing anxiety and ensuring they arrive prepared.

Feature Image
Feature Image
Efficiency

A Clean, Triage-Ready Inbox

Elva acts as the perfect filter. It handles 80% of the routine inbox noise, so your staff can log in to a clean, manageable inbox. Elva automatically flags and forwards only the complex, high-priority emails that truly need a human expert to review.

A Complete, Unified Patient Inbox

Elva's Email Assistant works seamlessly with the entire Elva platform.

Unified Staff Inbox

Manage all patient emails (both AI-handled and human) and texts from one simple, HIPAA-compliant portal.

Deep PMS Integration

Syncs with all major PMS, giving our AI the context to provide accurate, personalized answers.

Customizable AI Responses

You can customize Elva's AI responses to match your practice's unique voice and policies.

Smart Thread Summaries

No more reading long email chains. Elva's AI provides a one-sentence summary of the patient's issue for your staff.

HIPAA Compliant by Design

All communications are fully encrypted to protect PHI and ensure you meet all privacy standards.

Response Reporting

Track your team's email response times and see which questions Elva is automating the most.

TAKE THE NEXT STEP

Stop Drowning in Your Inbox.

See how Elva's AI Email Assistant can free your team from repetitive work and give patients instant answers. Get a demo today.