An Inbox That Clears Itself
Stop drowning in unread messages. Elva reads, tags, and answers routine patient email around the clock, then drafts the rest for your team — turning a clogged inbox into a clean, ranked to-do list, so a lead or a critical question never slips through.
HIPAA-compliant
Handle Routine Replies
Elva reads and answers common questions like "Do you take Cigna?" instantly, around the clock.
Auto-Label Every Email
Automatically tags incoming email as "Urgent," "New Patient," "Spam," or "Insurance."
Speak Every Language
It reads incoming email and replies in the patient's own language automatically.
Know the Patient's Context
Elva checks the PMS before replying, so every answer is accurate and personal.
It Drafts the Email For You
A standard auto-responder just sends a generic receipt. Elva is different — it reads the patient's email to understand what they actually need. When a patient asks about pricing or rescheduling, Elva drafts a polite, accurate reply and, where you've allowed it, sends it right away. It clears the routine clutter so your team starts the day on top of the inbox, not behind it.
It Replies Like It Has the Chart Open
A generic bot makes mistakes because it lacks context. Elva connects to your PMS to know the patient before it replies. If someone asks, "What do I need for my visit tomorrow?", Elva sees they're scheduled and sends the right prep details for that appointment — not a generic welcome message. It's the personal, informed service of a dedicated coordinator, handled for you and ready for your review.
The Fastest Reply Wins the Patient
Patients won't wait for business hours. Elva gives every inquiry an immediate, informed response, so you secure the appointment before they move on to another practice.
Elva isn't just an email client. It's your intelligent communication hub.
Tools built to organize the chaos, bridge language gaps, and give your team total control over every conversation — without the manual busywork.
Sort Chaos with Smart Auto-Tagging
Elva scans every incoming email and instantly applies labels like "Urgent," "New Patient," "Spam," or "Billing," so you see what matters first.
Get the Gist in One Sentence
Stop reading long, rambling threads. Elva adds a one-sentence summary at the top of each one (e.g., "Patient wants to clarify financing options").
Know Exactly When to Step In
Elva handles routine email under your rules and flags anything sensitive or high-stakes for a human — so your team focuses only on what truly needs its touch.
Speak Every Language Fluently
A patient writes in Spanish or French; Elva replies in that language while your staff sees the English — breaking down communication barriers instantly.
Teach Elva Your Specific Rules
You set the rules. Train Elva on your cancellation fees, parking tips, and insurance policies so its answers always sound exactly like your practice.
See the Whole Story in One Place
Email isn't siloed off on its own. It appears in the Unified Patient Profile alongside texts and calls, giving the team the full conversation history.
Elva isn't just secure. It's built for dental workflows.
The security and workflow essentials that keep your practice compliant and your team working as one.
Encrypt Every Message Automatically
Every message is encrypted in transit and at rest and kept audit-ready — HIPAA compliance built in, not bolted on.
Unified staff inbox
Monitor every conversation — AI-handled and human — and take over at any time from one HIPAA-compliant inbox.
Approve AI Drafts with One Click
Prefer a human touch? Set Elva to Draft Mode so it writes the email and waits for your team to click Send.
Sort Attachments Automatically
Elva spots attachments like X-rays or insurance cards and highlights them, so important documents never get lost.
Ready to Clear Your Inbox?
Let Elva handle the busywork and give your patients the instant answers they expect.