ELVA Brain
Reputation Management

Turn Great Care into 5-Star Reviews, Automatically

Elva's automated review system sends procedure-specific post-op instructions first. After ensuring the patient is happy, it sends a direct link to your Google Review page. If they're unhappy, it privately collects their feedback so your team can solve the problem before it becomes a bad review.
5X
more 5-star Google Reviews
90%
of negative feedback captured privately
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5X

A "care-first" approach generates 5X more Google reviews, boosting your online reputation

Turn Patient Experience into Practice Growth

Ensure happy patients become your best advocates, and unhappy feedback is captured privately.

Personalized Follow-Up

Start with Care, Not a Request

Elva automatically texts the patient with procedure-specific post-op instructions. The message also invites them to reply with any questions, which Elva's AI can answer instantly. This "care-first" approach builds trust right after their visit.

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Review Generation

Funnel Happy Patients to Google

After confirming the patient is satisfied, Elva's AI automatically sends a direct, simple link to your Google Review page. This frictionless, one-tap process makes it effortless for your happy patients to leave a powerful 5-star review, boosting your local ranking.

Service Recovery

Turn Unhappy Patients into Fans

If a patient wasn't satisfied, Elva *privately* asks for feedback to understand what went wrong. This alert is sent to your team to follow up with the doctor and resolve the issue *before* it becomes a public 1-star review. This is how you turn a bad experience into a loyal patient.

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TAKE THE NEXT STEP

Take Control of Your Online Reputation.

See how Elva's "care-first" approach boosts your Google reviews and privately captures negative feedback *before* it's public. Get a demo today.