AI Receptionist for Eaglesoft That Books Patients Around the Clock
You've spent years setting up Eaglesoft the way your practice works. Elva answers your phones inside that setup, booking patients straight into Eaglesoft while they're still on the call, day or night.
Official API Vendor Partner"Dr. Morgan can seat your crown Wednesday at 8:30. You're booked."
"Your Aetna plan is active. I've saved it to your file so you're all set for Monday."
Calls answered, appointments written straight into Eaglesoft.
The Calls Elva Handles in Eaglesoft, From First Ring to Booked
Elva connects to Eaglesoft in real time, working from the same schedule your team sees and writing every change back the moment it happens. It's the same dental AI receptionist behind Elva's other PMS integrations, set up around how your Eaglesoft practice runs.
Appointments Booked on the Call
New patients and regulars alike, booked straight into Eaglesoft. New patient details are added for you.
Reschedules in Seconds
The patient picks a new time and Eaglesoft is updated before they hang up.
Cancellations Logged Instantly
The time opens up in Eaglesoft right away, so your team can fill it.
After-Hours Booking
The patient who calls at 8 p.m. gets an appointment at 8 p.m., not a voicemail greeting.
No More Busy Signals
Elva answers as many calls as come in, so nobody is left on hold while your team is with a patient.
Insurance Checked Up Front
Coverage confirmed on the call and saved to the patient's Eaglesoft record before the visit.
Urgent Calls, Your Rules
A caller in pain is handled by the escalation rules you set: a same-day opening you've held, an alert to your team, or a transfer.
Smooth Handoff to Your Team
When a call needs a person, your team gets it with a summary, so the patient never starts over.
Every Call on Record
No more scribbled phone notes: each call's summary and transcript is filed on the patient's Eaglesoft record.
30+ Languages Spoken
Elva replies in the language the patient speaks, without a menu or a transfer.
One kickoff call
We go over your providers, appointment types, insurance plans and the calls your team always wants to take themselves.
The Elva team connects Eaglesoft
Eaglesoft runs on a server in your office, so we handle the connection for you and coordinate with your IT provider if you have one. Your schedule, settings and workflows stay exactly as they are.
Go live on your number
Patients call the same number as always. You pick when Elva answers: every call, after hours, or only when the desk is busy.
It Works Inside the Eaglesoft Schedule You've Spent Years Building
Eaglesoft practices often have years of fine-tuning in their schedule: each provider's days, operatories set aside for certain work, blocked time and the right length for every appointment type. Elva books inside all of it, so the patient gets the right slot and your schedule stays the way you built it.
Book, Reschedule and Cancel in Eaglesoft While the Patient Is on the Phone
Most calls are about appointments, and Elva handles them start to finish: finding a time, booking it, moving it or cancelling it. Every change lands in Eaglesoft immediately, so your team never comes back to a stack of messages to enter.
Answered When Your Team Can't Be, Day or Night
Lunch breaks, a full waiting room, a Sunday evening: Elva picks up, answers common questions from your practice's own information and books the visit. It covers the calls you can't staff, so your team stays focused on the patients in the chair. Want to approve bookings first? Review mode holds them for your team before anything is written to Eaglesoft. Here's how AI receptionist human handoff works in practice.
Know What Every Caller Needed Before You Pick Up
A summary and transcript of every call goes onto the patient's Eaglesoft record. When a call needs a person, your team sees that summary first and can join any conversation at any time.
- Patient wants to know her share of the cost for an upcoming bridge.
- Elva confirmed her Aetna coverage is active and her bridge appointment is booked.
- Patient asked to go over the estimate with the treatment coordinator.
FAQ
Does an AI receptionist work with Eaglesoft?
Yes. Elva connects to Eaglesoft in real time. It checks availability during the call and writes new appointments, reschedules, cancellations and new patient details straight into Eaglesoft.
Does Eaglesoft have a built-in AI receptionist?
No. Eaglesoft runs your schedule, patient records and billing, but it doesn't answer your phones. Elva adds that on top of your existing Eaglesoft setup.
Eaglesoft runs on our office server. Is setup complicated?
Not for you. The Elva team handles the connection and works with your IT provider if you have one. Your team joins a kickoff call so we can learn how your practice runs, and that's it.
Do we need to change our phone number or how we use Eaglesoft?
No. Elva works with your current number, and your team keeps using Eaglesoft exactly as they do today.
What if a caller wants to speak with someone at the office?
Elva transfers the call to your team with a summary, following rules you set and can change anytime. If nobody is available, the request goes to a callback queue and your team is alerted.
Which other practice management systems does Elva work with?
Elva also connects to Dentrix, Dentrix Ascend, Open Dental, Curve, Denticon and CareStack. See the AI receptionist for Dentrix, Dentrix Ascend and Open Dental, or the full Eaglesoft integration.
How is this different from an answering service?
An answering service takes a message for your team to deal with later. Elva books in Eaglesoft during the call and answers many calls at once. We compare the options in dental virtual receptionist vs AI receptionist.
How much does an AI receptionist for Eaglesoft cost?
It depends on your practice size and the features you use. Get a quote within 24 hours, or read what an AI receptionist costs a dental practice.
See Elva Book Into Your Eaglesoft Schedule
Book a demo and watch Elva answer a call and write the appointment straight into Eaglesoft. You'll have a quote within 24 hours. Every practice gets a signed BAA, and patient data is encrypted at rest and in transit.