AI Receptionist for Dentrix
Answer every patient call with an AI receptionist that works directly with Dentrix. Elva answers calls 24/7, handles appointment requests, and keeps your schedule up to date in real time.
Official API Vendor Partner"Tuesday at 2:30 pm with Dr. Lin works — writing that into Dentrix now."
"Yes, that plan is active — checking your Dentrix record now."
Every call, read and written straight to Dentrix.
Dentrix AI Receptionist: Call Workflows Handled Out of the Box
This Dentrix AI receptionist is powered by the same technology behind Elva’s AI receptionist for dental offices, connecting directly to your Dentrix schedule to handle patient calls and appointment workflows.
Book Appointments
New bookings written straight into Dentrix.
Reschedule Appointments
Time changes updated in real time.
Cancel Appointments
Cancellations logged the moment the call ends.
After-Hours & Weekend Calls
Answered instantly — never routed to voicemail.
Overflow & Simultaneous Calls
Multiple calls answered at once, with no hold queue.
Insurance Verification
Coverage is checked during the call and synced to the Dentrix record before the patient arrives.
Emergency Call Recognition
Pain and urgency language is recognized, a same-day slot is protected per your rules, and your team is alerted immediately.
Warm Human Handoff
Calls that need a person are routed with a full case summary attached — your team doesn't start from zero.
Transcript & Summary on Every Call
A written record of every call, saved to the Dentrix patient record, without anyone taking notes during the conversation.
30+ Languages, Detected Automatically
The caller's language is detected and answered fluently — no menu, no transfer.
Confirm which Dentrix you run
On-premise (G6/G7) and Dentrix Ascend connect differently — we confirm yours first.
Reads your schedule live, writes bookings back in real time
Availability is checked at the moment of the call; the booking — and any insurance details verified during the call — is written into Dentrix before the call ends. Nothing queued for staff to enter later.
Go live on your existing number
No new number, no changed workflow. Your team keeps working in Dentrix exactly as they do now.
An AI Receptionist Built to Work With Your Dentrix Schedule
Elva connects your AI voice receptionist with Dentrix to handle routine patient calls and appointment workflows around the clock. It can check availability, manage appointments, capture call details, and follow your practice’s scheduling rules—so your front desk stays focused on patients in the office.
Book, Reschedule, and Cancel Appointments in Dentrix
Elva can handle the appointment workflows patients ask about most: finding available times, booking new appointments, rescheduling existing visits, and processing cancellations. Changes are reflected in Dentrix so your team has an up-to-date schedule without manually entering every call.
Answer Patient Calls 24/7—Not Just During Office Hours
Your Dentrix AI receptionist keeps answering when your front desk is busy, after hours, on weekends, or handling another call. It can answer common questions, identify urgent situations, and handle multiple calls simultaneously, helping turn more incoming calls into completed patient conversations and appointments.
Keep Every Call Connected to the Patient Record
Elva captures the important details from each conversation and provides a transcript and call summary for your team. Instead of relying on handwritten notes or trying to remember what happened, your practice has a consistent record of what the patient asked for and what was handled during the call.
- Patient is calling about a $40 balance she believes was already paid.
- Elva confirmed her Cigna coverage is active with $0 remaining deductible.
- Patient became frustrated and asked to speak with a manager.
FAQ
Does an AI receptionist work with Dentrix?
Yes. Elva connects to Dentrix to read live appointment availability and write bookings, reschedules, and cancellations back in real time.
Does Dentrix have a native AI receptionist?
No. Dentrix is a practice management system; Elva adds AI-powered call handling and appointment workflows to your existing Dentrix setup.
Does this work with Dentrix Ascend, or only on-premise Dentrix?
Both are supported — we confirm which version you run before setup.
Do I need to change my phone number or my Dentrix workflows?
No. Your number and your existing Dentrix setup stay the same.
What happens when a patient needs to speak with a person?
It's routed to your team following rules your practice sets, adjustable any time.
Is this the only thing Elva connects to in Dentrix?
No — see the full Dentrix integration for recall, insurance, billing, and scheduling.
How does this compare to a traditional answering service?
See AI receptionist vs. answering service — the short version: a traditional service takes a message, this books the appointment during the call.
How much does a Dentrix AI receptionist cost?
See what an AI receptionist costs a dental practice, or get a quote within 24 hours.
See How Elva Works With Your Dentrix Practice
Give your patients a 24/7 HIPAA Compliant AI receptionist that can handle calls and appointment workflows while your team stays focused on in-office care. See how Elva fits into your Dentrix setup and your existing front-desk workflow.