AI Receptionist for Dentrix That Books Straight Into Your Schedule
Every call answered, every appointment written into Dentrix while the patient is still on the line. No phone tag, no re-typing, no voicemail pile on Monday morning.
Official API Vendor Partner"Tuesday at 2:30 pm with Dr. Lin works — writing that into Dentrix now."
"Yes, that plan is active — I've added it to your Dentrix record."
Every call, read and written straight to Dentrix.
Everything Your Front Desk Does in Dentrix, Done During the Call
Elva works in real time with Dentrix: it sees the same schedule your team sees, and everything it does shows up in Dentrix immediately. It's the same dental AI receptionist practices use across every major PMS, connected directly to your Dentrix schedule.
Book Appointments
New and returning patients booked straight into Dentrix, with new patient details added for you.
Reschedule Appointments
Moved in Dentrix while the patient is on the line. No callback needed.
Cancel Appointments
Cancellations logged in Dentrix the moment they happen, so the time opens up for someone else.
After-Hours & Weekend Calls
A patient who calls at 9 p.m. books at 9 p.m., not the next morning.
Overflow & Simultaneous Calls
Every call answered at once. The fifth caller in the Monday rush gets the same answer as the first.
Insurance Checks
Coverage checked during the call and saved to the patient's Dentrix record before they arrive.
Urgent Calls, Your Rules
A caller in pain is handled by the escalation rules you set: a same-day opening you've held, an alert to your team, or a transfer.
Warm Human Handoff
Calls that need a person go to your team with a summary attached, so nobody asks the patient to repeat themselves.
Summary & Transcript on Every Call
A written record of every call, saved to the patient's Dentrix record. No notes taken mid-conversation.
30+ Languages
Elva answers in the caller's language. No menu, no transfer.
Kickoff call
We learn how your practice runs: your hours, providers, appointment types, insurance and the calls you want sent to your team.
We connect Elva to Dentrix
The Elva team sets up the integration and loads your practice's rules. Your Dentrix schedule stays exactly as it is, and from then on every booking, change and insurance check is written into Dentrix during the call.
Go live on your existing number
Patients call the number they always have. You choose when Elva answers: around the clock, after hours only, or when your team is busy.
It Follows the Dentrix Schedule You've Already Built
Your Dentrix schedule took years to get right, and Elva doesn't ask you to rebuild it. It respects each provider's hours, your operatory setup, blocked time and appointment lengths, so a hygiene recall lands in a hygiene column and a crown prep gets the time it needs.
Book, Reschedule and Cancel in Dentrix Without a Callback
Elva handles the requests patients call about most: finding a time, booking a new visit, moving an existing one and cancelling. Each change lands in Dentrix while the patient is on the phone, so your schedule is always current and nobody re-types a message later.
Every Call Answered, Even the Ones Your Team Can't Get To
Elva keeps answering when your front desk is with a patient, at lunch, after hours and on weekends. It answers common questions from your practice's own information and handles many calls at once. It covers the calls you can't staff, so your team can focus on the patients in the chair. Turn on review mode and you approve Elva's bookings before they're written to Dentrix. Here's how AI receptionist human handoff works in practice.
Your Team Picks Up Knowing the Whole Story
Every call gets a summary and transcript saved to the patient's Dentrix record. When a call needs a person, your team sees that summary before picking up, and can take over any conversation at any time.
- Patient is calling about a $40 balance she believes was already paid.
- Elva confirmed her Cigna coverage is active with $0 remaining deductible.
- Patient became frustrated and asked to speak with a manager.
FAQ
Does an AI receptionist work with Dentrix?
Yes. Elva connects directly to Dentrix and works in real time: it checks live availability during the call and writes bookings, reschedules and cancellations straight into your schedule.
Does Dentrix have a built-in AI receptionist?
No. Dentrix manages your schedule, patients and billing, but it doesn't answer your phones. Elva adds that layer on top of your existing Dentrix setup and books into the same schedule your team uses.
Is the AI receptionist the only thing Elva connects to in Dentrix?
No. Elva also works with Dentrix for recall, insurance, billing and scheduling, all in real time.
Do we need to change our phone number or bring in IT?
No. Elva works with your existing number, and the Elva team handles the whole setup, including connecting to Dentrix. Your team joins one kickoff call; there's nothing for your staff to install.
What happens when a patient needs to speak with a person?
Elva transfers the call to your team with a summary of what the patient needs, following rules you set and can change any time. If no one is free, the request goes to a callback queue and your team is alerted.
Is this page for Dentrix Ascend too?
This page covers on-premise Dentrix. Dentrix Ascend is cloud-based and connects differently, so it has its own page: AI receptionist for Dentrix Ascend. For everything else Elva does in Dentrix, see the full Dentrix integration.
How is this different from a virtual receptionist or answering service?
Most answering services take a message, and remote receptionists only book if they're given access to your schedule. Elva books in Dentrix during the call and answers every call at once. We compare the options in dental virtual receptionist vs AI receptionist.
How much does an AI receptionist for Dentrix cost?
It depends on your practice size and the features you use. Get a quote within 24 hours, or see what an AI receptionist costs a dental practice.
See Elva Book Into Your Dentrix Schedule
Watch Elva answer a call and book it into Dentrix, then get your quote within 24 hours. Every practice gets a signed BAA, and patient data is encrypted at rest and in transit.