AI Receptionist for Denticon That Answers Every Office's Phones
Denticon runs all your offices on one cloud system, and Elva works the same way. It answers every call at every location and writes the booking into Denticon at the right office while the patient is still on the line.
"Our Lakeview office has Tuesday at 3 with Dana, your usual hygienist. I've booked it for you."
"Your Cigna plan is active, and I've added it to your new patient file at Northside."
Every call, every office, written straight back to Denticon.
What Elva Takes Off Every Office's Phones in Denticon
Elva works with Denticon in real time. It sees each office's live schedule and writes every booking, change and call note back to Denticon at the right location. It's the same dental AI receptionist behind all of Elva's PMS integrations, set up around how your Denticon practice runs.
Booking at the Right Office
Patients booked at the location, and with the provider, that suits them, checked live in Denticon.
Reschedules Across Offices
If one office can't fit them, Elva can offer an opening at another and move the visit in Denticon.
Cancellations
Written to Denticon right away, so the freed-up time is visible to that office.
Evenings & Weekends
Callers book when it suits them, at every office, not when the doors reopen.
Peak-Hour Overflow
Monday morning at every office at once? Elva answers all of them, with no hold queue.
Insurance Coverage Checks
Coverage confirmed during the call and saved to the patient's Denticon record.
Urgent Calls, Your Rules
A caller in pain is handled by the escalation rules you set: a same-day opening you've held, an alert to your team, or a transfer.
Handoff to the Right Office
Calls that need a person reach that location's team, with a summary attached.
Call Notes in Denticon
A summary and transcript of every call on the patient's Denticon record, visible from any office.
30+ Languages
Every caller is answered in their own language, at every office.
Map your offices
On a kickoff call we learn your locations, providers, appointment types and which calls should always go to a person.
We connect your Denticon account
Denticon runs in the cloud, so there's no server to touch. The Elva team connects your account and loads each office's rules.
Go live office by office
Every office keeps its own number. You choose when Elva answers at each one: all day, after hours, or when the team is busy.
One Receptionist for Every Office on Denticon
Denticon keeps your offices on one system, and Elva answers for all of them the same way. Each office keeps its own hours, providers, operatories and booking rules, and every booking is written back to the right location, so patients get the same answer whichever office they call.
Book, Move and Cancel at Any Office During the Call
Elva finds the opening at the right office, books it, moves it or cancels it while the patient is on the phone, and the change is written to Denticon at once. Every office's schedule stays current without anyone typing.
Calls Covered at Every Office, Every Hour
One office is slammed while another is between patients. Elva picks up wherever your team can't, answers common questions from each office's own information and books on the spot. It covers the calls you can't staff, so each team stays with the patients in front of them. Prefer to check first? Review mode holds Elva's bookings until your team approves them. Running a group? See how Elva supports DSOs and group practices. Here's how AI receptionist human handoff works in practice.
Every Call, on the Patient's Denticon Record
Each call leaves a summary and transcript on the patient's Denticon record, visible from any office. When a call needs a person, the right team reads the summary before picking up and can step into any conversation.
- Patient was surprised by a balance after her visit at Lakeview.
- Elva confirmed her Cigna coverage is active and found the Lakeview visit in Denticon.
- Patient asked to go over the bill with someone in billing.
FAQ
Does an AI receptionist work with Denticon?
Yes. Elva connects to Denticon in real time. It checks live availability at each office during the call and writes new appointments, reschedules, cancellations and new patient details straight into Denticon.
What does Elva write back to Denticon during a call?
The appointment at the right office, any reschedule or cancellation, new patient details, the insurance coverage result, and a summary and transcript of the call on the patient's Denticon record.
Does Elva replace any of Denticon's own tools?
No. Elva sits alongside Denticon. Denticon stays your practice management system, and Elva answers the calls your offices can't get to and writes the results back into it.
We have several offices. Do we need a separate setup for each?
No. One connection covers your offices, there's nothing to install, and each office keeps its own number, hours and booking rules. The Elva team sets all of them up for you.
What happens when a patient needs to talk to someone?
Elva sends the call to the right office's team with a summary of what the patient needs, following rules you set and can change anytime. If no one is free, it goes to a callback queue and the team is alerted.
What else does Elva connect to in Denticon?
The AI receptionist is one part of it. See the full Denticon integration for recall, scheduling and forms, and Denticon insurance verification and RCM for eligibility, claims and payment posting. On a different system? See the AI receptionist for Dentrix Ascend, AI receptionist for CareStack, AI receptionist for Curve Dental.
How is this different from an answering service?
An answering service takes a message for your team to act on later. Elva books in Denticon during the call, at every office, and answers many calls at once. We compare the options in AI receptionist vs answering service.
How much does an AI receptionist for Denticon cost?
It depends on your number of offices and the features you use. Get a quote within 24 hours, or read what an AI receptionist costs a dental practice.
See Elva Book Across Your Denticon Offices
See one call answered and booked into Denticon, then picture it at every office. Quote within 24 hours; a signed BAA for every practice, with patient data encrypted at rest and in transit.