Dentrix Integration: Real-Time PMS Sync | Elva AI
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Dentrix Integration

One connection to Dentrix. Calls, recall, insurance, billing, scheduling, and forms — synced in real time, both directions.

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HIPAA-compliant ·Trained only on dental workflows ·2-way sync in real-time
DentrixOfficial API Vendor Partner
Elva×Dentrix
Fully Synced
Smart SchedulingSynced instantly Insurance ChecksVerified live Patient CommsAlways up to date Digital FormsAuto-filed
Where Elva Connects

Everything Elva connects to in Dentrix

AI Receptionist & Call Handling

Answers calls, books directly into your Dentrix schedule, covers after-hours and overflow without adding staff.

AI receptionist for Dentrix

Insurance & Billing

Verifies eligibility and tracks claims against your Dentrix records, cutting the manual back-and-forth.

Dentrix insurance eligibility verification

Recall & Patient Reactivation

Pulls your overdue list from Dentrix and works it — outreach and rebooking, written straight back into the schedule.

Scheduling

Reads live provider and operatory data so bookings land in a genuinely open slot under your actual rules.

Digital Forms

Patient intake syncs to the correct Dentrix record automatically — no re-entering what a patient already filled out.

Patient Communications

Two-way texting and reminders tied to the same Dentrix appointment record — one thread per patient.

Setup

How the Dentrix connection works

Confirm your Dentrix, sync your data, then go live — without changing your number or your team's workflow.

Set Up My Integration
01

Confirm which Dentrix you run

On-premise (G6/G7) and Dentrix Ascend connect differently — we confirm yours first. Elva connects to on-premise Dentrix (G6/G7) and cloud-based Dentrix Ascend; the two run on different architecture, so we confirm which one your practice uses before setup.

02

We connect and sync your data

Schedule, appointment types, and provider rules sync in real time, in both directions — nothing queued, nothing re-typed.

03

Go live without changing your number or workflow

Your Dentrix setup stays exactly as your team already runs it. Elva connects to what's there.

Key Benefits

Built around how Dentrix practices actually run

Covers the hours nobody's at the desk

After-hours and weekend calls get answered and booked, not routed to voicemail against a schedule no one can see.

Reads the real schedule, not a snapshot

Availability is checked live at the moment of the call, so a slot that just got booked can't get offered twice.

Keeps recall moving without a manual list

Overdue and reactivation patients get worked on a schedule, not whenever someone has a free afternoon.

Doesn't stop for Dentrix maintenance

Coverage continues through routine update windows instead of dropping to voicemail.

No hold time, for callers or staff

Patients reach Elva instantly; staff aren't the ones stuck waiting on hold to get an answer.

One connection, every workflow

Calls, recall, insurance, billing, and scheduling all sync through the same real-time link — not a separate tool per feature.

Ask Elva
What's my schedule looking like today?
You've got 14 booked, 2 no-shows already marked, and 2 open slots at 11:15 and 3:40. Dr. Patel's column is full after 1pm — Dr. Nguyen has room.
Who's overdue for recall this month?
23 patients. 9 haven't been reached yet — want me to start texting them now?
Ask Elva anything…
Ask Elva

Talk to Your Dentrix Data in Plain Language

Ask Elva anything about your Dentrix data — what a patient owes, whether a plan covers a crown, which patients are overdue for recall — and it answers in plain language, reading straight from Dentrix. Anyone on the team can pull the number they need without running a report.

Learn more

Explore integrations for your PMS

Dentrix Ascend

Elva connects to Dentrix Ascend's cloud platform the same way — coverage, claims, and notes synced in real time.

Dentrix Ascend integration

Open Dental

Elva syncs with Open Dental for patient records, scheduling, and claims in real time.

Open Dental integration

Eaglesoft

Elva syncs with Eaglesoft for patient records, scheduling, and claims in real time.

Eaglesoft integration

Curve Dental

Elva syncs with Curve for patient records, scheduling, and claims in real time.

Curve Dental integration

Denticon

Elva syncs with Denticon for patient records, scheduling, and claims in real time.

Denticon integration

CareStack

Elva syncs with CareStack for patient records, scheduling, and claims in real time.

CareStack integration

Don't See Your PMS?

Tell us what you run and we'll prioritize it — new PMS support ships in days, not months.

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FAQ

Does Elva integrate with Dentrix?

Yes. Elva connects to Dentrix with real-time, two-way sync across calls, recall, insurance, billing, scheduling, and forms — one connection covering every module.

Does Dentrix have a native AI receptionist or automation built in?

No — Dentrix itself doesn't include these capabilities. Elva connects to your existing Dentrix system rather than requiring you to replace it.

Does this work with Dentrix Ascend, or only on-premise Dentrix?

Elva supports both. The two run on different underlying architecture, so we confirm which version you run before setup.

Do I need to change my phone number or my Dentrix workflows?

No. Your number and your existing Dentrix setup stay the same.

What happens with a call or task that needs a person, not automation?

It's routed to your team following rules your practice sets, and you can adjust those rules at any time.

Which Elva module should I look at first?

That depends on where the gap is in your practice. Calls going unanswered → start with AI receptionist for Dentrix. Overdue patients not coming back → start with Dentrix recall software. Claims and eligibility eating staff time → start with Dentrix insurance eligibility verification.

See your own Dentrix schedule handled this way

Book a demo and we'll walk through your actual call volume, your actual schedule, and what Elva would look like connected to your Dentrix.