Dentrix Ascend Integration
Your practice runs in the cloud; Elva connects to it the same way. One link to Dentrix Ascend keeps calls, recall, insurance, billing, forms and scheduling in sync both ways, at every location on your account.
Set Up My IntegrationEverything Elva connects to in Dentrix Ascend
AI Receptionist & Call Handling
Answers every call at every office and books into the right location and provider in Dentrix Ascend while the patient is still on the line.
AI receptionist for Dentrix AscendInsurance & Billing
Checks eligibility and tracks claims against Ascend patient records for all your locations, from one place.
Insurance eligibility verificationRecall & Reactivation
Works overdue patients across every office and books them back into Ascend at the location that suits them.
Scheduling
Each office keeps its own hours, providers, operatories and booking rules, and Elva follows all of them.
Digital Forms
Intake forms land on the right Ascend record, so they're ready whichever office the patient walks into.
Patient Communications
Texts and reminders tied to each patient's Ascend appointment, at whichever office they visit.
How the Dentrix Ascend connection works
Cloud to cloud: no server, nothing to install, and the Elva team handles the setup for every location.
Set Up My IntegrationMap your locations
On a kickoff call we go through your offices, providers, appointment types and where you want Elva to start.
We connect your Ascend account
One connection covers every location on your account. We load each office's rules, and from then on everything syncs live, both ways.
Go live office by office, or all at once
Every office keeps its number and its way of working in Ascend. You decide where Elva starts.
Built for practices that run on Dentrix Ascend
A new office is covered by the same connection to your Ascend account. We just load its rules.
When one office is full, Elva can offer the patient a time at another nearby, checked live in Ascend.
Ascend lives in the cloud and so does Elva, so there's no office hardware or IT project involved.
Evening and weekend calls get booked into Ascend at every location, not sent to separate voicemail boxes.
Every location's hours, providers and booking rules are followed on every call, at every office.
Routine calls are handled for every office, so each team spends its time on the patients in front of them.
Talk to Your Dentrix Ascend Data in Plain Language
Ask Elva about any office in plain words: which location has openings, what a patient owes, who's overdue for recall. It reads straight from Ascend, so managers get answers across locations without pulling reports.
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Contact UsFAQ
Does Elva integrate with Dentrix Ascend?
Yes. Elva connects to Dentrix Ascend in real time, both ways, across calls, recall, insurance, billing, scheduling and forms, for every location on your account.
Does Dentrix Ascend have an AI receptionist built in?
No. Ascend runs your schedule, records and billing across locations, and Henry Schein One's phone tools help your team with the calls they pick up. Elva answers the calls themselves and works recall and insurance on top of the Ascend you already use.
We have several offices. Is each one a separate setup?
No. One connection covers every location on your Ascend account, and the Elva team sets up each office's rules for you.
Do we need to install anything or change our numbers?
No. Ascend is cloud-based, so there's nothing to install, and every office keeps its current number.
We run on-premise Dentrix, not Ascend. Is this the right page?
No. On-premise Dentrix connects differently, so it has its own Dentrix integration page.
Which Elva module should I look at first?
Start where the gap is. Calls going unanswered → AI receptionist for Dentrix Ascend. Overdue patients across offices → dental recall software. Claims and eligibility eating staff time → insurance eligibility verification. Running a group? See Elva for DSOs and group practices. On on-premise Dentrix? See the Dentrix integration.
See every location handled this way
Pick your busiest office and we'll show Elva handling its calls in a demo, then how the same setup covers every location on your Ascend account.