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Integrations Open Dental

Open Dental Integration

Elva plugs into Open Dental and keeps everything in step: calls, recall, insurance, billing, forms and scheduling, synced in real time in both directions. Your appointment book stays the single source of truth.

Set Up My Integration
BAA signed with every practice ·Trained only on dental workflows ·Real-time, two-way sync
Open DentalAuthorized API Partner
Elva×Open Dental
Fully Synced
Appointment BookUpdated instantly Coverage ChecksConfirmed live Patient TextsOne thread per patient Intake FormsOn the right record
Where Elva Connects

Everything Elva connects to in Open Dental

AI Receptionist & Call Handling

Picks up every call, books new patients and handles reschedules and cancellations straight in your Open Dental appointment book while the caller is on the line.

AI receptionist for Open Dental

Insurance & Billing

Confirms eligibility and follows claims against the patient's Open Dental record, cutting the back-and-forth between payer portals and the patient's ledger.

Insurance eligibility verification

Recall & Reactivation

Takes your Open Dental recall list and works it: outreach to overdue patients, with the rebooked visits written back into the appointment book.

Scheduling

Books inside your providers' hours, operatories, blockouts and appointment-type lengths, exactly as you've set them in Open Dental.

Digital Forms

Completed intake forms attach to the right Open Dental patient, with nothing to copy over by hand.

Patient Communications

Texts and reminders linked to the Open Dental appointment, so the conversation and the booking always match.

Setup

How the Open Dental connection works

One quick approval from your office, then the Elva team handles the rest. Your appointment book and workflow stay exactly as they are.

Set Up My Integration
01

Tell us how your practice runs

One kickoff call covers your providers, appointment types, insurance plans and where you want Elva to help first.

02

Approve Elva in Open Dental — we do the rest

Open Dental asks every practice to approve a new connection. We walk you through that one step, then connect Elva and load your rules. From there, everything syncs live in both directions.

03

Go live with nothing changed

Same phone number, same Open Dental. Your team keeps working the way it always has.

Key Benefits

Built around how Open Dental practices actually run

Respects your blockouts and appointment types

The rules already in your Open Dental appointment book are the rules Elva follows. No second setup to maintain.

Cancellations become openings, fast

A cancelled visit shows up in Open Dental the moment it happens, ready for your ASAP list instead of sitting empty.

Answers when the office is closed

Evening and weekend callers get booked into Open Dental on the spot rather than leaving a message.

Every call leaves a note

A summary and transcript of each call is saved to the patient's Open Dental record, so nobody has to ask what was said.

No hold music for patients

Every caller is answered right away, even when every line at the desk is busy.

One link to Open Dental for everything

Calls, recall, insurance, billing and scheduling share one live connection, not a patchwork of add-ons.

Ask Elva
Any openings tomorrow morning?
Two: 8:30 with Dr. Kim and 10:45 in hygiene. Three patients on your ASAP list asked for mornings — want me to offer them?
How many patients are past due for recall?
41 are past due. 16 have no appointment and haven't been contacted in 60 days — should I start with them?
Ask Elva anything…
Ask Elva

Talk to Your Open Dental Data in Plain Language

Ask Elva anything about your Open Dental data: a patient's balance, whether a plan covers a crown, who's due for recall. It answers in plain language, reading straight from Open Dental, so nobody has to build a report to get a number.

Learn more

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Don't See Your PMS?

Tell us what you run and we'll prioritize it — new PMS support ships in days, not months.

Contact Us

FAQ

Does Elva integrate with Open Dental?

Yes. Elva is an Authorized API Partner for Open Dental. One real-time connection syncs calls, recall, insurance, billing, scheduling and forms in both directions.

Does Open Dental have an AI receptionist built in?

No. Open Dental runs your appointment book, records and billing, but it doesn't answer your phones. Elva adds that, plus recall and insurance work, on top of the Open Dental you already use.

Do we need to do anything inside Open Dental?

Just approve the connection, which Open Dental asks every practice to do. The Elva team walks you through it on the setup call and handles everything else.

Will our phone number or Open Dental routine change?

No. Patients call the same number, and your team keeps its Open Dental routine as it is.

What happens with a call or task that needs a person?

It goes to your team with a summary attached, following rules your practice sets and can change at any time.

Which Elva module should I look at first?

Start where the gap is. Calls going unanswered → AI receptionist for Open Dental. Overdue patients not coming back → dental recall software. Claims and eligibility eating staff time → insurance eligibility verification.

See your own Open Dental schedule handled this way

Bring us your busiest day. In a demo we'll show what Elva would have answered, booked and written into your Open Dental appointment book.