Front Desk & Scheduling
The Front Desk Doesn’t Have a Workload Problem. It Has a “What First?” Problem.
It's rarely the volume that breaks a front desk — it's six unranked screens and a guess about what's urgent. Here's the triage inbox: everything needing a human in one list, pre-read, summarized, attached to the right patient, ranked by the practice's own rules, worked top-down.
