You’ve fought the same denial a hundred times.

You’ve fought the same denial a hundred times. Same payer, same rule, same appeal — one claim at a time, for years. You know the payer rules better than the people who wrote them. And you’ve spent a career applying that knowledge one claim at a time.

We’ve built the most advanced insurance AI engine in US dental. The reason it’s the best is that real insurance experts work alongside our engineers to keep it that way. That’s this role. Stop re-fighting the same battles. Come win them at the source.

You know US dental insurance cold — payer rules, denial patterns, appeals, the edge cases that trip everyone else up. You’ll work side by side with our software team: putting the AI engine through its paces against real-world insurance, finding where it gets things wrong, and turning what you find into clear, structured feedback the team can build from. This isn’t about advising practices on their billing — it’s about making the engine itself smarter.

• Test the AI engine against real payer rules, denials, and edge cases
• Pinpoint where it gets insurance wrong — and document exactly why
• Translate messy insurance reality into structured, reproducible feedback engineers can act on
• Work in tight feedback loops with the software team, sprint by sprint
• Help define what “correct” looks like for the engine
• Keep quality consistently high as payer rules and policies change

• Deep US dental RCM / insurance expertise — you know payer behavior better than the payers do
• Rigorous and detail-obsessed; you’re the one who finds the edge case everyone missed
• You can turn a tangle of insurance rules into clear, structured feedback
• You like working closely with a software team — this is a collaborative, hands-on role, not a consulting seat
• Excited to multiply your expertise through AI instead of grinding claims forever