Dental Email Automation That Clears Your Inbox | Elva
Elva Email · part of the Elva front office

Your team arrives
to inbox zero.

Overnight, Elva reads every patient email, answers the routine ones exactly the way your office would, and flags anything sensitive for a human. The backlog is gone before the lights come on.

Henry Schein — official API vendor partner Works with Open Dental HIPAA · BAA included
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06:48 · BEFORE OPEN

Overnight, the backlog builds.

Insurance questions, reschedules, refund chasers — every one waiting for a human to start the day.

— ELVA READS —

Elva reads every thread.

It checks your PMS for context, understands intent, and weighs each message against your rules.

— ELVA SORTS —

Answered. Flagged. Filed.

Routine replies go out. Anything sensitive is routed to a human, with the context attached.

08:00 · DOORS OPEN

The inbox is already clear.

Your front desk starts the morning on zero — not on yesterday's pile.

How it works

Three moves, on repeat,
around the clock.

01

Reads in context

Elva opens each email, pulls the matching patient record from your PMS, and understands what's actually being asked — language, urgency, and history included.

02

Decides on your rules

Trained on your policies, fees, and tone, it answers what it can confidently handle and escalates anything you've marked sensitive — never guessing past its line.

03

Clears the inbox

Replies are sent or held as drafts for one-click approval, threads are tagged and filed, and your team wakes up to a queue that's already been worked.

Beyond the reply

Answering the email is the easy part.

Unified All-in-One Platform

Everything under one roof — no multiple logins, bills, or data silos. AI agents share data seamlessly.

AI Brain

The shared intelligence beneath every agent — one live memory of your practice, so each tool acts with full context.

AI Receptionist

Every call answered, booked, and logged — even after hours.

Insurance & RCM

Eligibility, claims, and denials worked before they pile up.

Recall & Reminders

Overdue patients reached and the schedule filled — automatically.

Elva Chat

Ask your practice anything — production, gaps, schedule — in plain language.

Inside the inbox

This is what your front desk sees.

Central Park · Email
Elva Email — a patient inbox triaged by AI, with live summary, suggested actions, and patient context
Drafts held for review
Triaging live
What a clear inbox feels like

The backlog, gone before
the first patient calls.

0%
of routine emails answered automatically
24/7
patient email coverage, no night shift
0 hrs
back at the front desk each week
<2 min
average first reply, day or night
See it live

Watch your inbox clear itself.

Book a 30-minute walkthrough. Bring your two messiest email threads — we'll run them through Elva live, on your real workflows. No slideware.

What to expect
  • Runs on your existing PMS. No rip-and-replace.
  • HIPAA-compliant. BAA included.
  • Live in days. Not quarters.
Trusted partners
HIPAA Compliance
Advanced data-privacy policies
Cloud Based
Always available from anywhere
Multi-Location
Built from scratch for multi-location
DSO & Enterprise
DSO-friendly software architecture
Book a Demo

Book your demo

Live availability
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HIPAA-compliant · Your information stays private Prefer email? [email protected]